Question:
We were renting a furnished apartment in Delft for a year. At the end an agent checked the apartment twice. It was perfect. Two weeks later the landlord found a stain in the mattress. He suggested to buy a new one (the prize for the new mattress is 1875 euro). Our suggestion was to chemically clean the inner part of the mattress and drape it with a new cover. The apartment was not new at the beginning. Is our obligation to buy a new one? Two months after they still keep 3000 eur of our deposit. Thanks in advance, Ivona
Answer:
We receive a lot of questions on deposits. It’s always tricky to discuss a specific situation but here are some thoughts. At the final inspection, there is typically a sign-off. Any items that are broken, in need of repair, scratched, dirty…etc. are documented. It appears that this did not happen in your case. The most discussion is always generated by cleanliness. The classic scenario is that the apartment (or item in question) was not clean at the start of the tenancy and therefore there is no obligation to return is clean(er) at the end. Although possibly too late now – a good check-out starts with a good check-in. There are various suggestions to questions on returning deposits in responses to other questions in this blog (search on ‘deposit’ and in the Expatica – Ask the Expert (Housing section). Good luck in resolving this.











